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Usability Issues by Charles Carroll
Usability is critical when making a sucessfull website.
According to Web Guru, Jakob Neilsen, only 10% of the web sites achieve high usability. So
people flock to those and spend little time at the 90% that do not.
Jakob Neilsen's site is a treasure trove of usability
information at:
http://www.useit.com/
Alan Cooper was my favorite guru for building Desktop
Applications and much of his wisdom becomes relevant if someone is using rich client
technologies like browser scripting, dynamic HTML, etc. His website can be found at:
http://www.cooper.com
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